Robert’s interdisciplinary journey at GenScript has been marked by rapid personal and professional growth. As a Field Application Scientist, he has leveraged his diverse skill set to drive both individual success and cross-departmental collaboration, significantly contributing to the company's achievements.
On the journey to pursue his career ideal, Robert unexpectedly encountered GenScript. It ignited the spark of his dream. As a key player and promoter in the global biotechnology field, GenScript, with its innovative capabilities, high-quality products and services, and profound industry influence, captivated Robert's attention and admiration like a magnet. When he decided to step into GenScript and apply to become a Field Application Scientist, Robert was filled with anticipation. He longed to plant the seeds of his dream in this fertile ground, rich with opportunities and challenges, and hoped to realize his value and aspirations here.
From the moment he joined GenScript, Robert embarked on a fast track of personal growth. He quickly integrated into this dynamic and innovative team, working side by side with his colleagues to tackle every challenge. Over time, Robert smoothly transitioned from unfamiliarity to familiarity, evolving from a new hire to a key team player. His transformation is reflected not only in his professional skills but also in his attitude and passion for his work. Robert said, "Here, I've witnessed the continuous iteration and upgrade of company services and products. This relentless pursuit of excellence has deeply inspired me." In his role, he actively pursued new knowledge, expanded his expertise, and made efforts to keep pace with the company's rapid development.
When discussing his work at GenScript, "progress and courage" are recurring themes for Robert. This stems from his real-world experiences. Throughout his time with the company, Robert faced numerous challenges and tests, always maintaining a positive and forward-looking attitude. He understood that true growth comes from continually challenging and surpassing oneself. While successfully developing a peptide customer project, he showcased his professional skills and team spirit, overcoming one difficulty after another alongside his colleagues. The project's ultimate success brought significant economic benefits to the company and marked a substantial step forward in his career. He realized the power of teamwork and the importance of customer trust, strengthening his resolve to continue his journey at GenScript.
Robert not only focused deeply on his own role but also demonstrated extraordinary interdisciplinary abilities. He recognized that in rapidly changing industries, a single skill set is no longer sufficient. Thus, he embraced change, proactively learned new knowledge, and broadened his business scope. When other department faced a staffing shortage, Robert stepped in without hesitation.
In supporting other departments’ tasks, Robert quickly adapted to new roles and challenges. Leveraging his professional knowledge and practical experience from his work, Robert provided more accurate and efficient solutions for other departments’ clients. Whether in product consulting, technical support, or project management, he handled tasks with ease. His interdisciplinary performance earned high praise from other colleagues and delivered more satisfactory service experiences to clients.
Robert's integration between two departments brought more cooperation opportunities and synergies to both departments, and he achieved dual accomplishments in his career. In his own work, he remained an outstanding performer focused on technological innovation and product development, while in another department, he became a bridge connecting customers and products, promoting business growth. This cross-disciplinary growth enriched his career and significantly contributed to GenScript's overall development.
Every day at GenScript, Robert practices the core values of "customer first, win-win cooperation." He understands that only by thinking from the customer's perspective can he earn their trust and loyalty. In his interactions with customers, he aimed to understand their existing workflows, thoroughly analyzed their needs and pain points, and proposed practical solutions, ultimately helping the customers achieve their desired outcomes. This customer-centric service concept not only won their praise but also established a solid reputation for Robert in his career.
Whether in his own role or supporting other departments, he always prioritizes customer needs, dedicating himself to providing excellent products and services. He also recognizes the importance of cross-border cooperation. By closely collaborating with colleagues, they have created greater value for customers and achieved win-win results.
Looking to the future, Robert is filled with confidence and anticipation for GenScript's development. He believes that on this stage full of opportunities and challenges, he will continue to leverage his interdisciplinary strengths, collaborate with colleagues, and contribute more to the company's prosperity. He also looks forward to further interdisciplinary growth in his career, exploring new fields.