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Ordering Channels
Contact Us
Regional Contact
Ordering Channels
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Online Request Submission

Whether you have a question about sales, customer support, media, or investor relations, our team is ready to answer all your questions.

GenScript provides 24-hour service Monday through Friday.

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Interested in accelerating your research with us?



+86-025-58897288 ext.5809

[email protected]

No. 28 Yongxi Road, Jiangning District, Nanjing, Jiangsu, China 211100



[email protected]

860 Centennial Ave. Piscataway NJ 08854



+31 (0) 71 569 0120

[email protected]

Treubstraat 1, 1st floor. 2288EG, Rijswijk, Netherlands.

United Kingdom

+44 (1865) 679988

[email protected]

Unit 9, Kings Meadow, Ferry Hinksey Rd, Oxford OX2 0DP

Asia Pacific


+65 3159 1898

[email protected]

164 Kallang Way, #06-12, Singapore 349248




ジェンスクリプトジャパン株式会社 〒101-0042 東京都千代田区神田東松下町48 ism神田4F



[email protected]

IKP building #709, 7, Heolleung-ro, Seocho-gu, Seoul, Republic of Korea (06792)


North / South America
Geographical area Office location Office location Phone
North / South America United States 1-877-436-7274 (Toll-free)
Europe / Africa
Geographical area Office location Office location Phone
Benelux Netherlands (31) 71-569-0120 (Toll-free)
France France (33) 805-080722 (Toll free)
DAPR Germany (49)8001821322
Latin Switzerland (41) 0800-321-004 (Toll-free)
Latin Spain (34) 900-839022 (Toll-free)
Nordic Finland (358) 800-915-763
Nordic Sweden (46)020-889-222 (Toll-free)
Nordic Denmark (45) 8082-0047 (Toll-free)
United Kingdom / Ireland United Kingdom (44) 1865679988
Other Countries Netherlands (31) 71-569-0120 (Toll-free)
Asia / Pacific
Geographical area Office location Office location Phone
Australia / Oceania Australia (61) 1800-191-323 (Toll-free)
Hong Kong/ Macau/ Taiwan, China Hong Kong (852) 800-906-595 (Toll-free)
Japan Japan (81) 3-6811-6572
Korea Korea (82)10-9311-9208
Israel Israel (972) 058-4594291
(972) 052-7045316
Middle East / Central Asia U.A.E (971) 52-726-8186
South East Asia Singapore (65) 800-852-3307 (Toll-free)
India India (91) 800-9191406 (Toll-free)

Ways to place an order

Global Shipping

GenScript Biotech(Netherlands)B.V. is located in Rijswijk, Netherlands, which greatly accelerate the delivery and custom clearance.

* If you would like to place an order on weekends, either email us your order form or place a message on our phone system. All orders placed outside of our business hours will receive immediate attention on the following work day.

Local Currency

As your global supplier, we accept payments in several local currencies: US Dollar, Euro, Pound Sterling, and Japanese Yen. You can select one of these currencies before making your payment.

Order Cancellation Policy

Cancellations must be received prior to shipment of the material or delivery of the project. GenScript reserves the right to refuse order cancellations and issuing of compensation discount.

More detailed information, please see our FAQ page.