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Whether you have a question about sales, customer support, media, or investor relations, our team is ready to answer all your questions.

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GenScript provides 24-hour service Monday through Friday.

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Interested in accelerating your research with us?


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+86-025-58897288 ext.5809

[email protected]

No. 28 Yongxi Road, Jiangning District, Nanjing, Jiangsu, China 211100

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[email protected]

860 Centennial Ave. Piscataway NJ 08854


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+31 (0) 71 569 0120

[email protected]

Treubstraat 1, 1st floor. 2288EG, Rijswijk, Netherlands.

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United Kingdom

+44 (1865) 679988

[email protected]

Unit 9, Kings Meadow, Ferry Hinksey Rd, Oxford OX2 0DP

Asia Pacific

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+65 3159 1898

[email protected]

164 Kallang Way, #06-12, Singapore 349248

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ジェンスクリプトジャパン株式会社 〒101-0042 東京都千代田区神田東松下町48 ism神田4F

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[email protected]

Room 607, 1st A of the Han River Mass, Hyundai Knowledge Industry Center, 833-1 Deokpung-dong, Hanam-si, Gyeonggi-do, Republic of Korea


North / South America
Geographical Area Location Contact Us
North / South America United States 1-877-436-7274 (Toll-free)
Europe / Africa
Geographical Area Location Contact Us
Western Europe Netherlands (Head Office) (+31) 715690120 (Toll-free)
Western Europe Austria (+43) 6767425338
Western Europe Germany (+49) 8001821322
Western Europe Northern France (+33) 634048573
Western Europe Southern France (+33) 675347494
Western Europe Switzerland (+41) 786000813
Southern Europe Italy (+39) 3317536286
Southern Europe North-West Spain & Portugal (+34) 638721232
Southern Europe South-East Spain (+34) 628839731
Northern Europe United Kingdom and Ireland (+44) 1865679988
Northern Europe Denmark (+45) 31319122
Eastern Europe Hungary, Czech Republic (+43) 6767425338
Other EU Region All others (+31) 715690120 ext. 15070 (Toll-free)
Africa Africa (+31) 715690120 ext. 15092 ((Toll-free)
Asia / Pacific
Geographical Area Location Contact Us
Australia / Oceania Australia (61) 1800-191-323 (Toll-free)
Hong Kong/ Macau/ Taiwan, China Hong Kong (852) 800-906-595 (Toll-free)
Japan Japan (81) 3-6811-6572
Korea Korea (82)10-9311-9208
Israel Israel (972) 052-7045316
Middle East / Central Asia U.A.E (971) 52-726-8186
South East Asia Singapore (65) 800-852-3307 (Toll-free)
India India (91) 800-9191406 (Toll-free)
place order online

Ways to place an order

Global Shipping

GenScript Biotech(Netherlands)B.V. is located in Rijswijk, Netherlands, which greatly accelerates service delivery and customs clearance.

* If you would like to place an order on weekends, either email us your order form or place a message on our phone system. All orders placed outside of our business hours will receive immediate attention on the following work day.

global shipping
local currency

Local Currency

As your global supplier, we accept payments in several local currencies: US Dollar, Euro, Pound Sterling, and Japanese Yen. You can select one of these currencies before making your payment.

order cancellation

Order Cancellation Policy

Cancellations must be received prior to shipment of the material or delivery of the project. GenScript reserves the right to refuse order cancellations and issuing of compensation discount.

More detailed information, please see our FAQ page.