GenScript will make every effort to reduce the production turnaround time. Delays may be incurred if the
antigen is poorly immunogenic or produces unstable clones.
The success of a project is dependent upon the material used. Some or all animals may fail to give a
response to certain antigens. Please note that While GenScript guarantees delivery of antibodies that bind
to the specified antigen, it does not guarantee that a given antigen designed by GenScript or provided by
the customer will elicit an immune response or that the antibodies delivered will function well in
downstream applications. If GenScript is unable to deliver antibodies that bind to their GenScript-designed
antigen, the client will receive no charge. This guarantee does not apply to antigens not designed by
GenScript .
Our customer service representatives are available 24 hours a day, Monday through Friday to assist
you.